Course curriculum

    1. Meet The Instructor

    2. No Refund Policy - OEIS Academy

    3. Copyright Terms

    4. Course Overview

    5. Learning Objectives

    1. 1.1 What is Loss Prevention?

    2. 1.2 Loss Prevention Services

    3. 1.3 Legal Considerations of Loss Prevention

    4. Module 1 Quiz

    1. 2.1 Identifying and Managing Emotional Triggers

    2. 2.2 Remaining Calm and Assertive in Difficult Situations

    3. 2.3 Appropriate Interaction with Store Customers

    4. 2.4 Conflict Resolution

    5. 2.5 De-escalation Techniques

    6. Module 2 Quiz

    1. 3.1 Understanding the Types of Arrests

    2. 3.2 Avoiding Police Impersonation

    3. 3.3 Handcuffing

    4. 3.4 Searches & Post Arrest

    5. 3.5 Consent Searches

    6. 3.6 Handcuffing and Search Considerations

    7. Module 3 Quiz

    1. 4.1 Choosing an Appropriate Use of Force Component

    2. 4.2 Use of Force Model Components

    3. 4.3 Excited Delirium

    4. 4.4 Positional Asphyxia

    5. Case Study: Unlawful Arrest

    6. Module 4 Quiz

    1. 5.1 Decision-making

    2. 5.2 Critical Thinking

    3. 5.3 Problem-Solving

    4. 5.4 Maintaining Composure

    5. Module 5 Quiz

About this course

  • $49.99
  • 57 lessons
  • 0 hours of video content

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